Testimonials

Client Quotes

"The care givers were so wonderful and concerned about my mother during the last two weeks of her life. These dedicated women stayed with my mother 24 hours a day, monitoring her pain and comfort and reassuring my mother's family that she was comfortable until the end of life came. Our thanks to the care givers at Care-from-the-Heart.”
          -A.P.
"Care from the Heart of Santa Cruz, CA abides by the highest standards in the provision of in-home care.”
          -Sheila R.
"I have been using Care from the Heart to help with my mother's care for the last three years- Jackie is terrific and runs an excellent organization. I am very happy with the care providers she sends me and never was there an occasion where there was any gap in service. The providers she sends are able to assist with my mother's care, who has dementia with physical limitations as a result of numerous strokes. The providers can handle her daily needs and also assist me by taking her to medical appointments and meeting me there. Jackie is detail-oriented and makes sure all of the needs are met and treats her care providers well too. This is a great agency and it is critical when you pick an agency to handle a loved-one's needs that you choose one with an experienced professional leading it- the fact that Jackie is an RN with 30 years experience makes me much more confident. I feel like she is walking the care giving journey with me.”
          -Anne F.
"I will be forever grateful to Jackie and all the staff at Care From The Heart. From start to finish their service was professional, compassionate, reasonable, quick to respond to our communications, and 100% a joy to work with. Our caregiver was capable and beyond sweet! I can't say enough how thrilled we were to have their help for my mother while she continued her battle against cancer. If they had fit in our suitcases, we'd have brought them with us when we moved out of state this month. Thanks again, ladies."
          -Ashley B.
"Jackie and the entire staff are a pleasure to work with! The all-night care that they provided to my mother during her final transition was invaluable and gave me the peace of mind to go home at night. They were there at the end and provided me company and assistance. A big Thank You to Care From The Heart! You're the best."
          -Peter P.
"We had a very good experience with Care from the Heart. They assisted Hospice in caring full time for our loved one. Their staff was generally competent and empathetic. We were fortunate to have excellent people caring in the final days of our loved one's life. She grew quite close to them and they helped greatly with what was a difficult time for all of us. They were like family to us and experienced the death deeply. There were some communication glitches, but we have no hesitation in recommending Care from the Heart.”
          -Barry M.
"Jackie and crew are phenomenal and everything you are looking for in a company that takes care of your loved one in their weakest, most vulnerable moments. These people made sure my oldest friend in the world died comfortably and with soft care. We are all very grateful to them. Compassion, experience, trustworthy, and dignified care. As a medical provider, I highly recommend the entire team.” 
          -Marya G.
"Care From the Heart is an amazing service. They were able to provide patient caregivers needed in a crisis within hours for 24 care in a hotel. Each team member was caring and compassionate. The owner Jackie was involved in every aspect of care and was able to assist us in a short term placement of our family member. As a RN of 30 years, Will be forever thankful of their help during a family crisis.”
          -Joy L.


Google Reviews

"Care From The Heart's experienced caregivers came to provide 24- hour "end of life" care for my husband for nearly 10 days. Along with Hospice, I was able to have the quality time I needed to be with my husband without having to manage every single aspect of his personal and medical care. Since Hospice only comes a few times per week, I employed the services from Care From the Heart to cover the remainder of days and hours. I would not have been able to spend quality time with my husband if I had tried to do all those hours and days by myself. I give Care From the Heart 5 stars for their compassion and complete respect for my husband, their understanding of end of life situations, and knowing I could trust each person in my home 24 hours per day."
          -loveofreedom777
"It's a great place to work, Jackie is very helpful. When there's a problem, Jackie finds a solution. She's a great boss to work for. I would recommend friend's and family, to work for Care From The Heart in home care.”
          -Patricia P.
"Great place to work.  This is a retirement parttime job for me.  They are very accommodating and meet my requirements.  Very friendly office staff."
          -Aruna F.
"Very nice people. Was able to help out in an urgent situation very quickly. Showed a lot of compassion and was able to provide a lot of answers to our situation.”
          -Byron S.
"CFTH provided my mother with a group of dedicated, experienced people who displayed a true passion for what they do. I had the pleasure of meeting and spending many hours with most of them. Even (and especially) when dealing with difficult family member(s), every staff member acted professionally and maintained their composure. CFTH really shined during the hospice period and I’m very grateful we had your help."
          -John C.
"I took care of my elderly mother and Care From the Heart helped for a few hours each day. Then my father became sick and I had leave for 4 days. Care for he Heart jumped right in and provided 24 hour care for my mother. I will be forever grateful.”
          -John H.
"When I first contacted Care From The Heart (CFTH) and I made an appointment with Jackie, I was in a difficult situation. I was leaving California for Italy and I needed assistance for my husband. I did not know what to do as I would have found myself 6,000 miles away from him. Jackie was immediately very helpful and she gave me some good suggestions about what to do even before we agreed that they would take care of my husband. My husband is not an easy person and he was not happy about having a “stranger” at home. Bill, the outstanding care provider who assisted him, not only immediately got along very well with him, but he was perceived as a friend. I wish to recommend CFTH services: the organization and the care providers have great professional skills, a deep sense of humanity and gentleness. Thanks to All people at CFTH. Bill goes even beyond that! Thank you, Bill!"
          -Mariachiara T.
"We have used Care from the Heart for the past several years.  During a recent hospitalization for my husband, they were invaluable.  The caregivers watched over him during and after his hospitalization with the care and respect the would show for their own father. They served as loving advocates for him and tended him with genuine tenderness and respect.”
          -Christine P.
"Jackie and her staff are always professional, caring, and RELIABLE!!!!   My mother had some health issues and needed more care than she previously required.  Jackie had staff covering every shift we needed and was flexible when we often changed the coverage.   Give them 48 hours as their staff rely on the promised schedule.   We left my mother when we traveled and never worried that she was looked after and taken care of with professionalism, compassion, and most importantly, reliability."
          -Richie S.
"I used this service for post-surgery transportation. Pre-surgery I met and made arrangements with Jackie. She was kind and hospitable. Bill was my driver/caregiver after the procedure and was a fabulous, friendly, helpful, caring individual. Thanks so much to all!”
          -Paul M.
"I was in a desperate situation yesterday and they just saved my life helping me with my ill brother.  I don't think I could have made it trough another day. I will be forever greatful and will use their services as needed.  I just can't say enough good things about them."
          -Marylu E.
"Very helpful with my mother who needs help every day.”
          -Jay P.
"Diamond Certified, Case Manager available 24 hrs. 7 days a week. Professional, caring, compassionate care for your loved one."
          -Sophie At Care From The Heart
"Love it and do do my kiddos. ”
          -Maria A.


Yelp Reviews

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